Email support
We aim to reply within 2 business days. For purchase issues, include the email on your Apple or Google receipt (never card details).
contact@biswajitnk.comDeveloper
Made by Biswajit / Bwjhub. Private, calm recovery tools that keep your data on your device.
Bundle ID: com.bwjhub.soberallyQuick answers
- How do I restore my Plus purchase?
- Open the Plus screen in the app and tap Restore purchases while signed in to the same Apple ID or Google account you bought with.
- How do I cancel my subscription?
- Cancel in your Apple ID subscriptions (iPhone) or Google Play subscriptions (Android). Deleting the app does not cancel it. Full steps are on the Subscription Terms page.
- How do I move my data to a new phone?
- Use Settings, then Export or Backup, to save a file (optionally passcode-protected), and import it on the new phone. Sober Ally has no cloud account, so a new phone starts empty unless you restore a file.
- How do I delete my data?
- Use Settings, then Reset all data, or uninstall the app. The Data Deletion page explains exports, backups and purchase records.
- Is there an urgent help line?
- Sober Ally cannot respond to emergencies. If you are in danger, call your local emergency number. Free helplines are listed on the Crisis Support page.
Feedback & ideas
Have an idea for a craving tool, breathing pattern or widget? Email us. We cannot give medical advice or handle emergencies by email; see Crisis Support.